FAQ
Frequently asked questions
Honest answers to the questions we hear most. Still unsure? Message a nurse; it’s free and confidential.
FAQ
Your questions, answered honestly
Can’t find what you need? Message us and a nurse will reply, usually within minutes.
How soon do I need to start PEP?
As soon as possible — ideally within a few hours, and no later than 72 hours after the possible exposure. The sooner PEP is started, the better it works. After 72 hours PEP is no longer recommended, but you should still get tested and advised.
How effective is PEP?
When started early and taken every day for the full 28 days, PEP greatly reduces the chance of HIV infection. It is not 100%, which is why daily adherence and follow-up testing matter.
What does the treatment involve?
A short consultation, a baseline HIV test (plus kidney and hepatitis B checks where needed), then a 28-day course of antiretroviral tablets, usually taken once or twice daily. You take your first dose at the clinic.
Are there side effects?
Modern PEP regimens are generally well tolerated. Some people have mild nausea, headache or tiredness in the first days, which usually settles. Your doctor will tell you what to watch for.
Is my visit confidential?
Yes. Your consultation and results are strictly confidential. You can register with a first name only, and nothing is shared with employers, embassies or insurers.
I am a tourist. Can I get PEP in Bangkok?
Yes. We regularly see visitors and expats. Our doctors speak English, and we can give you enough medication to finish your course at home, along with a letter for your own doctor.
What is the difference between PEP and PrEP?
PEP is an emergency 28-day treatment taken after a possible exposure. PrEP is taken before possible exposures, as ongoing prevention for people at continued risk. Many people move from PEP to PrEP after finishing their course.
When should I test after finishing PEP?
Follow-up HIV testing is typically done around 4–6 weeks and again at 3 months after the exposure. We will book these with you.
Possible exposure?
PEP must start within 72 hours. We can see you today.
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